Fortunately, the Roku is a fairly stable streaming device that doesn't have any problems at +1-888-409-1520. On the rare occasion, when a Roku breaks down, there is often a problem with the Roku Wifi connection. If your Roku Not Connecting to wifi , this guide will show you everything you need to do to connect your Roku to WiFi. If you see the Roku not connected to the internet error message, follow these steps to connect your Roku to WiFi. If you're having trouble connecting to your WiFi on your Roku, we suggest bringing your Roku closer to your WiFi router (or vice versa). Sometimes, simply moving your Roku to give your router better visibility will improve the wireless signal strength – your connection will improve. If you can't connect to WiFi with Roku, you might be using an old/incorrect WiFi password. This is especially true if you have changed a setting on your router or WiFi network.