Open any web browser, enter this url:- www.my.telstra.com.au Enter the options of " Sign into My Account with your Telstra ID" If you don't have Bigpond email account, then enter the options of "Don’t have a Telstra account"? Then, this link help to create a new Bigpond email account. Enter the options of "Register for your Telstra ID." Fill all the required information's. Then, Verify your phone number by sending OTP in your registered number. After that , login your Bigpond email login account. Now, your Bigpond email account has been created.